Job-ID:  76922_EN_2

Customer Solution Analyst - Client Engineer (Debrecen)

Company:

IT Services Hungary

Locations:

Debrecen, Hungary

Job level:

Professional

Employment type:

Full Time - Regular

Application Deadline:

12/27/2017

  +800 80056056

  • Managing Groups, Users, Service and Computer Accounts
  • Group Policy Management (planning, implementing, and troubleshooting)
  • Managing Active Directory Certificate Services
  • Installs various types of software including operating systems and applications on a variety of hardware platforms including system updates, patches and configuration changes.
  • 3+ years of experience in windows client OS deployment or troubleshooting
  • General knowledge of workplace services and basic knowledge of DWP-product
    • Operationalization of Core Client:
    • Customization of WIM-Images (Windows OS: Client or Server for Terminal server) (“images”)
    • Engineers, creates and integrates local user-and client policies, engineers group policies.
    • Integrates (Core) Apps using OSD-Task Sequences,
    • Integration of Patches into image.
  • Operationalization Releasemgmt. Core Client
    • Maintains releases/roadmap
    • Creation of images / major releases
      • For each new customer
      • 2 major releases per year and customer
  • Update of images / minor releases
    • 4 minor releases per year and customer.
      Integration of Microsoft patches e.g. by SCCM Capture using a Task Sequence.
  • Support
    • Manages the resolution of problems and changes for customer clients
    • 2nd Level Support for Incidents & Problems, ticket handling
    • 3rd Level Support for Problems
    • Analysis, troubleshooting, recreation and fix of complex errors
    • Continuous improvement: feedback to design authority/DWP Dev.
  • Creates and maintains guideline for Images (creation, update, lifecycle)
  • Operate a LAB of images, test new releases (e.g. Win 7 monthly rollup, Win10 CB,…)
  • Ensure Quality of core client/image
  • Provides deployment, installation and support of client-software for designated customer.
  • Participate in troubleshooting calls
  • Scripting experiences
  • Experience in Adobe/Office/Java operation
  • At least BSc. degree in IT field 
  • Fluent english
  • Driving licence
  • In-depth knowledge of client operating systems (Windows 7 & 10) including Troubleshooting and Deployment
  • Basic Knowledge of Software distribution systems (SCCM)
  • Basic Cloud Computing Solutions (Citrix preferred)
  • MSI technology
  • Windows Registry
  • (local/client based) Group Policy and Active Directory
  • Windows scripting
  • VB Script, Powershell
  • Virtualization technologies, Citrix/VMware
  • Desktop virtualization technology
  • Ticket systems (SM9 preferred)
  • Certification in Windows 7/10 (welcome, but purely optional)

 

Advantages:

  • At least 3 year experience in server operation and scripting

     

Personality:

  • Client orientation
  • Independency
  • Flexibility
  • Good problem solving skills
  • Team player attitude
  • Ability to learn quickly
  • Pro-activity

IT Services Hungary is the biggest ICT service company in Hungary, subsidiary of T-Systems International. As an important member of the international T-Systems network IT Services Hungary is the most dynamic IT service centers in Hungary which won the Investor of the Year Award in 2008. Within a broad portfolio of ICT consultation services, ITSH concentrates on the management and outsourcing of IT solutions, and also development and system integration. The company continuously develops its sites in Budapest and Debrecen, and provides job opportunities for IT professionals.

„Any questions? Don’t hesitate to contact our career team.“


Tel. :  +800 80056056
E-Mail :  myhr_recruitment@telekom.com